Educate

Due to the changes being brought by CFSS, most people may not be in a position to understand how it works and the difference between CFSS and PCA. Our goal here is to ensure our clients understand what Community First Services and Supports (CFSS) is all about, How CFSS differs from the PCA program, who is eligible for CFSS, All the services provided by CFSS.

Creating plan

After ensuring that our clients understand what is CFSS and the different models available, we work together to ensure they come up with an effective plan that will support their needs and reasons why they need CFSS.
We do this by providing our clients with templates/ forms that can assist them in this process.

Creating Community Involvement

Community First Consultation Services has always valued community involvement and always lending a helping hand if possible. We believe that if the community is thriving then day-to-day planning because much more benefit is able. The Consultants provide information about community activities and resources regularly to the person, their guardian, and others living with the person.

Evaluating and Improving the Quality of Services

The quality of our work is evaluated through Surveys which allow us to pinpoint places that are needed to improve. We also have dialogues with the person and his/her guardian regularly.
Changes are made to support plans/approaches as needed. The feedback we receive from surveys and dialogues is used to elevate our quality of service and improve overall life efficacy.

Training and Evaluating Staff

Our staff are trained thoroughly with the CFSS protocol and a wide variety of plan writing software. We also value communication skills and effective teamwork. Through our surveys and feedback, we can see where we need to improve and properly evaluate our staff.Training steps:
1: Complete Online Training
2: Complete in Person Training
3: Submit Documentation of Completed Training